Member Experience Specialist

Crunch Fitness; Windcrest (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

Health insurance

Life and AD&D

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in Windcrest, TX is seeking a Member Services Representative to deliver exceptional customer service at the club front desk. You’ll greet members, assist with membership sales, check-ins, and promote programs like group fitness and tanning while maintaining a welcoming environment.

You are an energetic, detail‑oriented team player who communicates clearly, keeps the lobby clean, and supports events and initiatives.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Strong customer service orientation and communication skills.

Responsibilities

• Greets all members & guests with a smile and enthusiasm.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, childcare.
• Delivers on new member enrollment expectations and check-in standards.
• Answers phones courteously and maintains a clean front desk area.

Skills

Customer service

Sales skills

Communication

Multitasking

Professionalism

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Windcrest, TX is seeking a Member Services Representative to deliver exceptional customer service at the club front desk. You’ll greet members, assist with membership sales, check-ins, and promote programs like group fitness and tanning while maintaining a welcoming environment.

You are an energetic, detail‑oriented team player who communicates clearly, keeps the lobby clean, and supports events and initiatives.