Front Desk Concierge: 5-Star Guest Experience & Growth

SPS; San Francisco (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ matching

Paid Time Off

Job summary

SPS is seeking a polished Receptionist in San Francisco to be the first point of contact, greet guests, and ensure a 5-star experience. You will manage a multi-line phone system, support facilities, and assist with event setup and office operations in a fast-paced environment.

The role requires 1–3 years of relevant experience, a high school diploma, and the ability to lift up to 40 lbs. Excellent English communication and a professional appearance are essential.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
• Physical agility: able to move, walk, stand, and lift up to 40 lbs.

Responsibilities

• Greet visitors, manage the digital guest log, and follow security protocols.
• Route global calls and handle inquiries with discretion.
• Issue badges and manage access cards for security.
• Cross-train in Mail Services, Hospitality, and Facilities Support to keep the office running.
• Set up high-tech conference rooms and arrange catering for meetings.
• Maintain reception, barista, and pantry areas in pristine condition.

Skills

Customer service

Multiline phones

MS Office

English communication

Attention to detail

Education

High School Diploma

Tools

MS Office

Job description

SPS is seeking a polished Receptionist in San Francisco to be the first point of contact, greet guests, and ensure a 5-star experience. You will manage a multi-line phone system, support facilities, and assist with event setup and office operations in a fast-paced environment.

The role requires 1–3 years of relevant experience, a high school diploma, and the ability to lift up to 40 lbs. Excellent English communication and a professional appearance are essential.