Guest Experience Bell Attendant

Seminole Hard Rock; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Seminole Hard Rock is seeking a Front Desk Associate to assist guests with luggage, deliveries, and guest services while coordinating with the front desk team. You will greet arriving guests, help them enjoy casino and hotel amenities, and support guest communications during busy periods.

The role requires a high school diploma or GED, strong guest service skills, and the ability to work nights, weekends, and holidays.

Qualifications

• High School diploma, GED or equivalent required.
• Prior high-volume guest service experience required.
• Must have exceptional guest service skills.
• Must be detail oriented.
• Must possess basic math skills.
• Must be able to communicate effectively with guests and other team members.
• Must be able to work nights, weekends, and holidays.

Responsibilities

• Assist guests with luggage delivery, pick up, and storage.
• Deliver mail and packages.
• Greet arriving vehicles and guests and bid them farewell on departure.
• Knowledgeable of property amenities so Guests can enjoy casino/hotel offerings.
• Assist the Front Desk as needed.

Skills

Guest services

Communication

Detail oriented

Math skills

Evening/weekend shifts

Education

High School diploma or GED

Job description

Seminole Hard Rock is seeking a Front Desk Associate to assist guests with luggage, deliveries, and guest services while coordinating with the front desk team. You will greet arriving guests, help them enjoy casino and hotel amenities, and support guest communications during busy periods.

The role requires a high school diploma or GED, strong guest service skills, and the ability to work nights, weekends, and holidays.