Guest Services Bell Attendant: Luggage & Front Desk

006 Seminole Casino Immokalee; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

006 Seminole Casino Immokalee is seeking a Front Desk Guest Service Associate to warmly welcome guests, assist with luggage, mail, and deliveries, and help guests enjoy casino and hotel amenities.

Ideal candidates have a high school diploma, prior high-volume guest service experience, and the ability to work nights, weekends, and holidays. You will support the Front Desk and ensure a smooth, safe guest experience.

Qualifications

• High School diploma, GED or equivalent required.
• Prior high-volume guest service experience required.
• Must have exceptional guest service skills.
• Must be detail oriented.
• Must possess basic math skills.
• Must be able to communicate effectively with guests and other team members.
• Must be able to work nights, weekends, and holidays.

Responsibilities

• Assist guests with luggage delivery, pick up, and storage.
• Deliver mail and packages.
• Greet arriving vehicles and guest and bid them farewell upon departure.
• Knowledgeable of property amenities so Guests best enjoy all the casino/hotel offers during their current and future visits.
• Assist the Front Desk, as needed.

Skills

Guest service

Communication

Attention to detail

Math skills

Night/weekend shifts

Team collaboration

Education

High School Diploma/GED

Job description

006 Seminole Casino Immokalee is seeking a Front Desk Guest Service Associate to warmly welcome guests, assist with luggage, mail, and deliveries, and help guests enjoy casino and hotel amenities.

Ideal candidates have a high school diploma, prior high-volume guest service experience, and the ability to work nights, weekends, and holidays. You will support the Front Desk and ensure a smooth, safe guest experience.