Guest Experience Associate — Personalization & Service

Build-A-Bear Workshop; Panama City Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking a Bear Builder associate in a retail environment to create memorable guest experiences. You will assist guests in personalizing furry friends, maintain a welcoming store atmosphere, and contribute to achieving departmental goals.

Ideal candidates demonstrate enthusiasm for the brand, reliability, and a flexible, team-oriented approach, while upholding brand standards during shifts across indoor/outdoor retail locations.

Qualifications

• High school diploma or GED equivalent.
• Associate’s (or higher) degree in business, management, or a related field.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for the brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED equivalent

Associate’s degree in business, management, or related field

Job description

Build-A-Bear Workshop is seeking a Bear Builder associate in a retail environment to create memorable guest experiences. You will assist guests in personalizing furry friends, maintain a welcoming store atmosphere, and contribute to achieving departmental goals.

Ideal candidates demonstrate enthusiasm for the brand, reliability, and a flexible, team-oriented approach, while upholding brand standards during shifts across indoor/outdoor retail locations.