Guest Experience Associate I – Front Desk

Navy Exchange Service Command; Kittery (ME); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Immediate Coverage

Comprehensive Healthcare

Paid Time Off

Military Family Support

Loan Forgiveness

Tax-free shopping

Job summary

Navy Exchange Service Command in Kittery, Maine invites you to join as a Guest Service Representative I. You will be the first point of contact, assist guests with lodging needs, reservations, and payments, and ensure a welcoming, safe, and efficient front desk operation.

This full-time role uses the Property Management System to retrieve guest information, manage reservations, and coordinate with related teams to deliver excellent service.

Responsibilities

• Welcoming guests, providing information about lodging facilities and local attractions.
• Assist guests with room reservations, check-in/check-out, and payments.
• Use the Property Management System to access guest information and modify reservations.

Job description

Navy Exchange Service Command in Kittery, Maine invites you to join as a Guest Service Representative I. You will be the first point of contact, assist guests with lodging needs, reservations, and payments, and ensure a welcoming, safe, and efficient front desk operation.

This full-time role uses the Property Management System to retrieve guest information, manage reservations, and coordinate with related teams to deliver excellent service.