Front Desk Guest Services Associate

Navy Exchange Service Command; Newport (RI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Day One Benefits

Healthcare

Paid Time Off

Military Family Support

PSLF eligible

Tax-free shopping

Job summary

Navy Exchange Service Command in Newport, RI is seeking a Guest Service Representative I (full-time) to serve as the first point of contact for guests at Navy Gateway Inn and Suites and related properties in Newport and surrounding areas.

You will handle front desk operations, reservations, payments, and guest requests, ensuring a welcoming stay while adhering to brand standards and safety procedures.

Qualifications

• GENERAL EXPERIENCE: One year of general office clerical experience.
• SPECIALIZED EXPERIENCE: One year progressively responsible experience related to the position.
• SUBSTITUTION OF EDUCATION FOR EXPERIENCE: College/university study may substitute for experience.

Responsibilities

• Front desk operations and guest check-in/check-out.
• Assist guests with reservations, payments, and room assignments.
• Answer inquiries about lodging facilities, amenities, and local attractions.
• Maintain lobby area, safety, and security procedures.

Job description

Navy Exchange Service Command in Newport, RI is seeking a Guest Service Representative I (full-time) to serve as the first point of contact for guests at Navy Gateway Inn and Suites and related properties in Newport and surrounding areas.

You will handle front desk operations, reservations, payments, and guest requests, ensuring a welcoming stay while adhering to brand standards and safety procedures.