Guest Experience Associate – Games & Events

Pins Mechanical Co.; Dublin (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Paid training

Job summary

Pins Mechanical Co. in Dublin, OH is seeking a friendly member for the Experience Team to engage guests and showcase all games and activities. You’ll drive game and merchandise sales with outstanding service.

Join a playful venue offering duckpin bowling, pinball, and shuffleboard, where guests are welcomed with energy and knowledge of our offerings. You’ll help maintain space cleanliness and act as a Pins brand ambassador.

Responsibilities

• Greet guests throughout the bar and be friendly and energetic
• Check for proper identification upon entrance to the bar
• Maintain the waitlist for duckpin bowling and quote accurate wait times
• Ring up game and merchandise sales accurately and process transactions quickly
• Assist with large parties and special events, as needed
• Respond to and resolve issues with games and/or bowling lanes
• Support organization and cleanliness of the entire space
• Act as a Pins brand ambassador and be knowledgeable about our offerings
• Demonstrated ability to deliver exceptional guest service
• Positive attitude and excellent communication skills
• Sense of urgency while maintaining strong attention to detail

Job description

Pins Mechanical Co. in Dublin, OH is seeking a friendly member for the Experience Team to engage guests and showcase all games and activities. You’ll drive game and merchandise sales with outstanding service.

Join a playful venue offering duckpin bowling, pinball, and shuffleboard, where guests are welcomed with energy and knowledge of our offerings. You’ll help maintain space cleanliness and act as a Pins brand ambassador.