Guest Experience Host with Flexible Schedule & Tips

Pins Mechanical Co.; Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Paid training

Job summary

Pins Mechanical Co. in Dayton, Ohio is seeking an enthusiastic Experience Team member to engage guests and showcase our duckpin bowling, pinball, and shuffleboard experiences. You will help guests explore games, assist with merchandise, and drive sales through exceptional service.

You will greet guests, manage waitlists, process transactions quickly, assist with events, and keep the space clean. A positive attitude and strong communication are essential to uphold the Pins brand and create

Responsibilities

• Greet guests throughout the bar and be friendly and energetic
• Check for proper identification upon entrance to the bar
• Maintain the waitlist for duckpin bowling and quote accurate wait times
• Ring up game and merchandise sales accurately and process transactions quickly
• Assist with large parties and special events, as needed
• Respond to and resolve issues with games and/or bowling lanes
• Support organization and cleanliness of the entire space
• Act as a Pins brand ambassador and be knowledgeable about our offerings
• Demonstrated ability to deliver exceptional guest service
• Positive attitude and excellent communication skills
• Sense of urgency while maintaining strong attention to detail

Job description

Pins Mechanical Co. in Dayton, Ohio is seeking an enthusiastic Experience Team member to engage guests and showcase our duckpin bowling, pinball, and shuffleboard experiences. You will help guests explore games, assist with merchandise, and drive sales through exceptional service.

You will greet guests, manage waitlists, process transactions quickly, assist with events, and keep the space clean. A positive attitude and strong communication are essential to uphold the Pins brand and create