Guest Experience Associate – Front Desk & Wax Sales

European Wax Center; Murrysville (Westmoreland County); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

Earn STRUT Bucks

Job summary

Ballast Wax is hiring a Guest Service Associate at our Murrysville center. You will greet guests warmly, educate on services, and support front desk operations to create a memorable guest experience.

This role combines customer service with sales and requires a friendly, professional presence at the reception area. The position offers both full-time and part-time schedules, with a starting hourly rate of $12 and potential commissions that boost earnings.

Qualifications

• Experience delivering warm guest service and explaining services or policies.
• Ability to manage a front desk, reservations, and guest inquiries.
• Comfort with selling services and product upsell.

Responsibilities

• Warmly greet every guest with professionalism and enthusiasm.
• Educate guests on services, policies, and expectations.
• Answer phones, manage reservations, and handle guest inquiries.
• Create an environment guests want to return to.

Skills

Customer service

Sales

POS system

Communication

Team player

Job description

Ballast Wax is hiring a Guest Service Associate at our Murrysville center. You will greet guests warmly, educate on services, and support front desk operations to create a memorable guest experience.

This role combines customer service with sales and requires a friendly, professional presence at the reception area. The position offers both full-time and part-time schedules, with a starting hourly rate of $12 and potential commissions that boost earnings.