Guest Experience Associate - Front Desk (Nights/Weekends)

Microtel-Inn-; Columbus (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Microtel-Inn- Columbus is seeking friendly Front Desk Agents to welcome guests and ensure a seamless stay. You’ll handle reservations, check-ins and check-outs, answer questions, and assist guests with needs while maintaining privacy and safety.

This role offers flexibility to work nights, weekends, and holidays. Prior hotel front desk experience is a plus, but not required; strong communication and a willingness to learn are essential.

Qualifications

• Friendly, service-oriented demeanor.
• Ability to work nights, weekends, and holidays.
• Good communication and team collaboration skills.

Responsibilities

• Make, edit, and confirm reservations.
• Check guests in and out and assist with their needs.
• Answer phones and operate computers and reporting tools.
• Handle cash, keys, and deposits and maintain public areas.

Skills

Customer service

Reservation management

Guest relations

Cash handling

Tools

Brand management software

Job description

Microtel-Inn- Columbus is seeking friendly Front Desk Agents to welcome guests and ensure a seamless stay. You’ll handle reservations, check-ins and check-outs, answer questions, and assist guests with needs while maintaining privacy and safety.

This role offers flexibility to work nights, weekends, and holidays. Prior hotel front desk experience is a plus, but not required; strong communication and a willingness to learn are essential.