Front Desk Agent- Microtel- Columbus, GA

Au Hospitality; Columbus (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Au Hospitality is seeking a friendly Front Desk Agent in Columbus, GA to welcome guests and ensure a seamless stay. You will manage reservations, assist guests with requests, and support daily hotel operations with a focus on service excellence.

This part-time role requires availability nights, weekends, and holidays, plus the ability to operate hotel software and lift up to 50 lbs as needed. Prior front desk experience is a plus but not required.

Qualifications

• Dedication, flexibility, and a positive attitude.
• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Prior hotel front desk experience is a plus, but not required.
• Ability to operate brand management software.
• Physical capability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Safeguard guest privacy and security.
• Make, edit, and confirm reservations.
• Communicate with guests and team members.
• Operate phones and computers efficiently.
• Gather and interpret reports.
• Maintain clean, welcoming public areas.
• Handle cash, keys, and deposits.
• Assist with other duties as assigned.

Skills

Guest service

Communication

Flexibility

Teamwork

Positive attitude

Tools

Brand management software

Job description

Job Details: Job Location: Columbus, GA 31904, Position Type: Part Time, Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!

As a Front Desk Agent, you'll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you'll play a vital role in daily hotel operations while providing top-notch customer service.

Your Role Includes:

• Safeguarding guest privacy and safety
• Making, editing, and confirming reservations
• Communicating with guests and team members
• Operating phones and computers efficiently
• Gathering and interpreting reports
• Maintaining clean and inviting public areas
• Handling cash, keys, and deposits
• Assisting with other duties as assigned

What We're Looking For:

• Dedication, flexibility, and a positive attitude
• Availability to work nights, weekends, and holidays
• Authorization to work in the United States
• Prior hotel front desk experience is a plus, but not required
• Ability to operate brand management software
• Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel

What We Offer:

• Competitive pay with holiday and PTO benefits
• A supportive team that mentors, challenges, and celebrates your growth

We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.