Guest Experience Specialist - Part-Time Front Desk

Au Hospitality; Columbus (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Au Hospitality is seeking a friendly Front Desk Agent in Columbus, GA to welcome guests and ensure a seamless stay. You will manage reservations, assist guests with requests, and support daily hotel operations with a focus on service excellence.

This part-time role requires availability nights, weekends, and holidays, plus the ability to operate hotel software and lift up to 50 lbs as needed. Prior front desk experience is a plus but not required.

Qualifications

• Dedication, flexibility, and a positive attitude.
• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Prior hotel front desk experience is a plus, but not required.
• Ability to operate brand management software.
• Physical capability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Safeguard guest privacy and security.
• Make, edit, and confirm reservations.
• Communicate with guests and team members.
• Operate phones and computers efficiently.
• Gather and interpret reports.
• Maintain clean, welcoming public areas.
• Handle cash, keys, and deposits.
• Assist with other duties as assigned.

Skills

Guest service

Communication

Flexibility

Teamwork

Positive attitude

Tools

Brand management software

Job description

Au Hospitality is seeking a friendly Front Desk Agent in Columbus, GA to welcome guests and ensure a seamless stay. You will manage reservations, assist guests with requests, and support daily hotel operations with a focus on service excellence.

This part-time role requires availability nights, weekends, and holidays, plus the ability to operate hotel software and lift up to 50 lbs as needed. Prior front desk experience is a plus but not required.