Front Desk Clerk

Equity LifeStyle Properties, Inc.; Big Pine Key (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) employer match

Paid vacations, holidays & sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Front Desk Clerk in Big Pine Key, Florida. This role focuses on delivering outstanding guest and resident experiences through friendly, professional service, accurate information, and a welcoming front desk presence.

You will handle payments and deposits, process reservations, run reports, and coordinate with the Property Manager to address inquiries promptly. The position emphasizes customer service, faultless records, and a positive,

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as property liaison, providing guests and residents with information in person and over the phone.
• Process payments, deposits & make reservations.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction, address conflicts and resolve issues quickly.

Skills

Customer service

Communication skills

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments, deposits & make reservations.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

• In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.