Guest Experience Associate — Food, Service & Checkout

Royal Farms; Towson (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Towson, MD is seeking a Customer Service Associate to support the store leadership by performing a variety of tasks that keep operations efficient, safe, and customer-focused. You will handle food service, POS transactions, merchandising, and general upkeep with a friendly, professional approach.

You will engage customers, process payments, restock shelves, follow safety procedures, and maintain cleanliness throughout shifts, including weekends.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding customer service at the register and on the sales floor.
• Operate the POS system, process payments, and manage various payment methods.
• Prepare made-to-order food and beverages per recipes and orders.
• Restock products, check expiration codes, and maintain organized shelves.
• Maintain store cleanliness and safety; report unsafe conditions to leadership.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Towson, MD is seeking a Customer Service Associate to support the store leadership by performing a variety of tasks that keep operations efficient, safe, and customer-focused. You will handle food service, POS transactions, merchandising, and general upkeep with a friendly, professional approach.

You will engage customers, process payments, restock shelves, follow safety procedures, and maintain cleanliness throughout shifts, including weekends.