Guest Experience Associate

Royal Farms; Camp Springs (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Camp Springs, MD seeks a Customer Service Associate to support the store leadership by handling food service, POS transactions, and daily upkeep with a focus on safety and guest satisfaction.

You will greet customers, assist with product selection, and ensure accurate payments while maintaining cleanliness and adherence to company standards. The role requires flexibility, reliability, and a team mindset to deliver fast, friendly service.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask in a fast-paced environment.
• Willingness to learn Royal Farms safety procedures.

Responsibilities

• Provide outstanding customer service and product knowledge.
• Operate the register and manage payments, fueling, and gifts.
• Prepare made-to-order food and beverages accurately.
• Restock products and check expiration dates.
• Maintain store cleanliness and safety; report hazards.
• Follow safety, security, and SOP procedures.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Job description

Royal Farms in Camp Springs, MD seeks a Customer Service Associate to support the store leadership by handling food service, POS transactions, and daily upkeep with a focus on safety and guest satisfaction.

You will greet customers, assist with product selection, and ensure accurate payments while maintaining cleanliness and adherence to company standards. The role requires flexibility, reliability, and a team mindset to deliver fast, friendly service.