Guest Experience Associate | Flexible Hours & Stay Discounts

Los Gatos Garden Inn; Los Gatos (CA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Flexible Scheduling

Hotel Stay Discounts

Competitive Compensation

Job summary

A local hotel in Los Gatos is seeking a positive and proactive Front Desk Clerk to provide exceptional service to guests. The role includes managing check-in/check-out processes, addressing guest inquiries, and coordinating with housekeeping. Candidates should be friendly, possess strong communication and organization skills, and be capable of lifting 30 pounds. This position offers flexible scheduling and competitive compensation.

Qualifications

• Proficient in English; knowledge of Spanish is a plus.
• Able to resolve issues with a customer-focused orientation.
• Familiarity with hospitality industry standards is a plus.

Responsibilities

• Assist guests with the check-in and check-out processes.
• Maintain communication with housekeeping staff to coordinate room availability.
• Answer guest inquiries and complete paperwork promptly.

Skills

Friendly and outgoing personality

Strong communication skills

Strong organization skills

Computer literacy

Basic mathematic skills

Team player mindset

Job description

A local hotel in Los Gatos is seeking a positive and proactive Front Desk Clerk to provide exceptional service to guests. The role includes managing check-in/check-out processes, addressing guest inquiries, and coordinating with housekeeping. Candidates should be friendly, possess strong communication and organization skills, and be capable of lifting 30 pounds. This position offers flexible scheduling and competitive compensation.