Front Desk & Guest Experience Associate (Flexible Hours)

Los Gatos Garden Inn; Los Gatos (CA); On-site; USD 38,000 - 46,000; Part time

Benefits offered by this job

Flexible Scheduling

Hotel Stay Discounts

Competitive Compensation

Job summary

A local hotel is seeking a positive and proactive Front Desk Clerk to provide exceptional service to hotel guests. Responsibilities include assisting with check-in and check-out, managing reservations, and ensuring compliance with hotel standards. The ideal candidate will demonstrate strong communication and organization skills, be friendly and outgoing, and possess computer proficiency. This position offers part-time to full-time scheduling options, making it a great opportunity for individuals looking for flexible working hours.

Qualifications

• Must possess excellent communication skills.
• Able to resolve issues with a customer-focused orientation.
• Familiarity with hospitality industry standards is a plus.

Responsibilities

• Monitor and maintain knowledge of hotel operations and activities.
• Take reservations and answer questions via phone, email, and in-person.
• Build rapport with guests and identify their needs.

Skills

Friendly and outgoing personality

Strong communication skills

Strong organization skills

Computer literacy

Basic mathematic skills

Bilingual (English and Spanish)

Job description

A local hotel is seeking a positive and proactive Front Desk Clerk to provide exceptional service to hotel guests. Responsibilities include assisting with check-in and check-out, managing reservations, and ensuring compliance with hotel standards. The ideal candidate will demonstrate strong communication and organization skills, be friendly and outgoing, and possess computer proficiency. This position offers part-time to full-time scheduling options, making it a great opportunity for individuals looking for flexible working hours.