Guest Experience Associate - Bakery & Celebrations

Nothing Bundt Cakes; Racine (WI); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

Nothing Bundt Cakes in Racine, WI is seeking a friendly Guest Service Representative to warmly greet guests, answer questions and help create memorable celebrations. You will educate customers on cake options, process orders at the POS, and promote_nbC Email Club memberships.

The role emphasizes a welcoming atmosphere, accurate order handling, and adherence to health and safety guidelines. Candidates should enjoy customer interaction, be able to stand for long periods, and work in a fast-paced

Qualifikationen

• Greeting guests warmly and addressing inquiries with a friendly, helpful attitude.
• Ability to educate guests about NbC products, sizes, flavors and pricing.
• Maintain neat bakery presentation and assist with light cleaning and stocking.

Aufgaben

• Greet walk-in and phone guests and determine needs per NbC service steps.
• Educate guests on cake distinctions, sizes, flavors, and promotions.
• Suggest add-on merchandise to complete celebrations (balloons, candles, cards).
• Process guest orders accurately using the POS system and invite sign-up to Email Club.
• Keep a clean, organized display and assist with decorations and packaging as needed.
• Adhere to health, safety, dress code, and NbC policies; maintain punctuality.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Stamina

Ausbildung

No formal education required

Tools

POS system

Retail software

Jobbeschreibung

Nothing Bundt Cakes in Racine, WI is seeking a friendly Guest Service Representative to warmly greet guests, answer questions and help create memorable celebrations. You will educate customers on cake options, process orders at the POS, and promote_nbC Email Club memberships.

The role emphasizes a welcoming atmosphere, accurate order handling, and adherence to health and safety guidelines. Candidates should enjoy customer interaction, be able to stand for long periods, and work in a fast-paced