Guest Experience Ambassador - Weekly Pay, PTO & Free Meals

Sardi's Peruvian Chicken; Gaithersburg (MD); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Free meals

Health Insurance contribution

Weekly Pay

Resumo da oferta

Sardi's Peruvian Chicken in Gaithersburg, MD is hiring Customer Experience Ambassadors to greet guests, provide friendly service, and create a memorable dining experience. As a Lobby Ambassador, you are the first point of contact, helping guests with questions and guiding them through the store while keeping the lobby clean and welcoming.

You will upsell products, answer phones, and handle occasional challenging situations with professionalism.

Qualificações

• Excellent customer service and interpersonal skills.
• Ability to upsell products in a friendly manner.
• Strong verbal communication and active listening.
• Professional and welcoming presence in-person and on the phone.

Responsabilidades

• Greet and welcome guests to the lobby.
• Provide exceptional customer service and upsell products.
• Guide guests through the store (Lobby, restrooms, pickup orders).
• Host guests and ensure they are comfortable and enjoying their visit.
• Answer the phone in a friendly manner and address questions.
• Accurately respond to guest inquiries and provide information.
• Handle and resolve difficult situations professionally.
• Thank guests and invite them to return.
• Maintain cleanliness, safety, and security of guests and team members.
• Follow food safety procedures.

Conhecimentos

Customer service

Upselling

Communication

Friendly demeanor

Team collaboration

Descrição da oferta de emprego

Sardi's Peruvian Chicken in Gaithersburg, MD is hiring Customer Experience Ambassadors to greet guests, provide friendly service, and create a memorable dining experience. As a Lobby Ambassador, you are the first point of contact, helping guests with questions and guiding them through the store while keeping the lobby clean and welcoming.

You will upsell products, answer phones, and handle occasional challenging situations with professionalism.