Guest Experience Ambassador - Hospitality & Upsell Pro

Sardi's Peruvian Chicken; Alexandria (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

PTO- Paid Time Off

Free meals

Health Insurance contribution

Weekly Pay

Job summary

Sardi's Peruvian Chicken in Alexandria, VA is looking for a Customer Experience Ambassador to greet guests and maintain a friendly lobby atmosphere. You will be the first contact for diners, sharing enthusiasm about our food and team while promoting our offerings.

You will guide guests through the store, answer questions, and help ensure a safe, clean, and enjoyable visit for every guest. Weekly pay and meal benefits accompany competitive PTO and health-contribution options.

Qualifications

• Friendly, professional demeanor.
• Ability to upsell products.
• Excellent communication with guests.

Responsibilities

• Greet + welcome guests!
• Provide exceptional customer service to upsell our products
• Guide our guests through the store (Lobby, restrooms, pick-up order, in-store orders, etc.)
• Host our Guests: Make them feel comfortable + their visit Enjoyable!
• Answer the phone in a friendly matter
• Accurately answer guest's questions
• Be able to handle + solve difficult situations
• Say farewell: Thank our guests and invite them to return
• Ensure the cleanliness, safety, and security of our guests + team members
• Practice food safety procedures

Job description

Sardi's Peruvian Chicken in Alexandria, VA is looking for a Customer Experience Ambassador to greet guests and maintain a friendly lobby atmosphere. You will be the first contact for diners, sharing enthusiasm about our food and team while promoting our offerings.

You will guide guests through the store, answer questions, and help ensure a safe, clean, and enjoyable visit for every guest. Weekly pay and meal benefits accompany competitive PTO and health-contribution options.