Guest Experience Host - Lobby & Upsell Specialist

Sardi's Peruvian Chicken; Clinton (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO

Free meals

Health Insurance contribution

Weekly Pay

Job summary

Sardi's Peruvian Chicken in Clinton, MD is seeking a Customer Experience Ambassador to welcome guests, upsell products, and guide visitors through the lobby and store. You’ll be the primary contact for guests, providing friendly service and accurate information about our food and team with enthusiasm.

Responsibilities include greeting guests, handling inquiries, ensuring cleanliness and safety, and contributing to a positive dining environment.

Qualifications

• Experience delivering friendly, guest-focused service in fast-paced settings.
• Ability to upsell products while maintaining a positive attitude.
• Strong communication and interpersonal skills with customers.

Responsibilities

• Greet and welcome guests, provide exceptional service.
• Guide guests through the lobby and assist with orders.
• Answer phones, resolve issues, and improve guest experience.
• Maintain cleanliness, safety, and food safety procedures.
• Close interactions with guests by thanking them and inviting return visits.

Skills

Customer service

Communication

Upselling

Problem solving

Job description

Sardi's Peruvian Chicken in Clinton, MD is seeking a Customer Experience Ambassador to welcome guests, upsell products, and guide visitors through the lobby and store. You’ll be the primary contact for guests, providing friendly service and accurate information about our food and team with enthusiasm.

Responsibilities include greeting guests, handling inquiries, ensuring cleanliness and safety, and contributing to a positive dining environment.