Guest Experience Ambassador — Front Desk

Economos Properties; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare Insurance

401(k) Plan

STD & LTD

Life Insurance

Wellness Program

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates

Community Service Program

Job summary

Economos Properties is seeking a hotel front desk agent to warmly greet guests, check them in, and provide exceptional service. You will answer inquiries, promote amenities, and maintain accurate records while coordinating with other departments.

The role requires strong communication, cash handling, and computer skills. Bilingual Spanish or functional knowledge is a plus. Training will cover all safety and compliance standards.

Qualifications

• Minimum high school diploma or GED.
• Experience in customer service helpful.
• Ability to communicate clearly and effectively.
• Ability to handle cash and post charges.

Responsibilities

• Greet guests and check in/out using hotel systems.
• Provide information about services, directions, and local attractions.
• Promote hotel amenities and services to guests.
• Answer phones and assist guests with inquiries.
• Maintain knowledge of rates, packages, and policies.

Skills

Customer service

Spanish (basic)

Cash handling

Communication

Computer literacy

Education

High school diploma or GED

Job description

Economos Properties is seeking a hotel front desk agent to warmly greet guests, check them in, and provide exceptional service. You will answer inquiries, promote amenities, and maintain accurate records while coordinating with other departments.

The role requires strong communication, cash handling, and computer skills. Bilingual Spanish or functional knowledge is a plus. Training will cover all safety and compliance standards.