Guest Experience Supervisor - Front Desk

Economos Properties; Fort Lauderdale (FL); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare Insurance

401(k) Plan

STD & LTD

Life Insurance

Wellness Program

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates

Community Service Program

Resumo da oferta

Economos Properties is seeking a hotel front desk supervisor to be the first point of contact for guests, ensuring outstanding customer service and a welcoming atmosphere.

You will greet guests, register and check them out, promote hotel amenities, and coordinate with other departments to ensure guest satisfaction. Spanish language skills are a plus, and some shift flexibility is required.

Qualificações

• Ability to communicate effectively and clearly.
• Demonstrate good computer skills.
• Accurately handle cash and post charges.
• Time management skills.
• Ability to speak Spanish is a plus.

Responsabilidades

• Maintain a friendly, courteous demeanor at all times.
• Greet guests on every interaction.
• Register guests and assign rooms.
• Conduct check-out processes.
• Respond to guest inquiries with accuracy and a positive attitude.
• Promote hotel amenities and services to guests.

Conhecimentos

Communication

Computer skills

Cash handling

Time management

Spanish language

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Economos Properties is seeking a hotel front desk supervisor to be the first point of contact for guests, ensuring outstanding customer service and a welcoming atmosphere.

You will greet guests, register and check them out, promote hotel amenities, and coordinate with other departments to ensure guest satisfaction. Spanish language skills are a plus, and some shift flexibility is required.