Guest Experience Agent — Front Desk

Economos Properties; Sparks (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare Insurance (Medical, Dental & Vision)

401(k) Plan

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates

Job summary

Economos Properties in Sparks, Nevada is seeking a dedicated hotel front desk agent to provide exceptional customer service to guests. This role involves greeting visitors, handling check-ins and check-outs, and promoting hotel amenities. Ideal candidates possess strong communication and time management skills, with basic computer proficiency preferred.

The position includes a competitive compensation package with healthcare insurance, 401(k) plan, vacation time, and tuition assistance. A willingness to work varied shifts is required.

Qualifications

• High school graduate or GED completion is mandatory.
• Ability to communicate effectively and clearly.
• Good computer skills are necessary.
• Ability to handle cash and process charges accurately.
• Preferred hotel experience but customer service background is required.

Responsibilities

• Maintain a friendly and courteous demeanor at all times.
• Greet guests and provide assistance with inquiries.
• Register guests and conduct check-out processes.
• Promote hotel amenities and services effectively.
• Communicate with other departments to ensure guest satisfaction.

Skills

Customer service

Communication

Time management

Computer skills

Bilingual (Spanish)

Education

High school graduate or GED

Job description

Economos Properties in Sparks, Nevada is seeking a dedicated hotel front desk agent to provide exceptional customer service to guests. This role involves greeting visitors, handling check-ins and check-outs, and promoting hotel amenities. Ideal candidates possess strong communication and time management skills, with basic computer proficiency preferred.

The position includes a competitive compensation package with healthcare insurance, 401(k) plan, vacation time, and tuition assistance. A willingness to work varied shifts is required.