Guest Experience Ambassador – Food & Beverage

Grand Casino Mille Lacs & Hinckley; Hinckley (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Grand Casino Mille Lacs & Hinckley is hiring a Food & Beverage Ambassador to guest services and seating, ensuring prompt hospitality and adherence to health standards.

You will handle guest interactions from seating to reservations, assist in maintaining a clean dining area, and work with casino hosts and kitchen staff to deliver a seamless guest experience while upholding company values and compliance with regulations.

Qualifications

• Previous cash handling experience.
• Must be able to secure license from Gaming Regulatory Authority (GRA).
• Responsible for following all relevant Detailed Gaming Regulations (DGRs).

Responsibilities

• Receive payment from Guests in a prompt and courteous manner.
• Adhere to established cash control policies and procedures of Grand Casino.
• Seat Guests according to the established procedures of the venue.
• Deliver excellent Guest Service in an upbeat, friendly manner.
• Maintain a clean and sanitary dining area in accordance with state health regulations.

Skills

Cash handling

GRA license

Regulatory compliance

Job description

Grand Casino Mille Lacs & Hinckley is hiring a Food & Beverage Ambassador to guest services and seating, ensuring prompt hospitality and adherence to health standards.

You will handle guest interactions from seating to reservations, assist in maintaining a clean dining area, and work with casino hosts and kitchen staff to deliver a seamless guest experience while upholding company values and compliance with regulations.