Casino Guest Experience Ambassador (Cashier)

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Birthdays & anniversaries gifts

Job summary

Grand Casino Mille Lacs is seeking a Food and Beverage Ambassador to deliver prompt, courteous service at the venue. You may work directly with Guests to ensure a positive experience at all touch points, handling check transactions, food running, bussing and host interactions according to service standards.

The role emphasizes cash handling, guest communication, seating, reservations, and maintaining a clean dining area while upholding health regulations.

Qualifications

• Previous cash handling experience.
• Must secure license from Gaming Regulatory Authority (GRA).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Responsibilities

• Receive payments from guests promptly and courteously.
• Adhere to cash control policies.
• Seat guests and manage reservations and seating system.
• Answer guest questions and resolve concerns.
• Maintain clean, sanitary dining areas and stock adequate items.
• Provide excellent guest service and teamwork.

Skills

Cash handling

Guest service

Communication

Teamwork

Guest seating

Job description

Grand Casino Mille Lacs is seeking a Food and Beverage Ambassador to deliver prompt, courteous service at the venue. You may work directly with Guests to ensure a positive experience at all touch points, handling check transactions, food running, bussing and host interactions according to service standards.

The role emphasizes cash handling, guest communication, seating, reservations, and maintaining a clean dining area while upholding health regulations.