Guest Experience Ambassador & Desk Attendant

Lucky Strike Entertainment; Greensboro (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play

Discounts on Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Greensboro, NC is seeking a friendly Greeter/Desk Attendant to warmly welcome guests, manage the waitlist, and assist with bowling lane assignments and sales at the counter. You will operate the POS system, field calls, and help guests with basic bowling instructions in a fast-paced entertainment venue.

The role is part-time with evening and night shifts, weekend availability, and a casual, high-energy work environment.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist guests with basic bowling instruction
• Operate POS system, central panel, computers and P/A system

Skills

Guest service

Phone etiquette

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Greensboro, NC is seeking a friendly Greeter/Desk Attendant to warmly welcome guests, manage the waitlist, and assist with bowling lane assignments and sales at the counter. You will operate the POS system, field calls, and help guests with basic bowling instructions in a fast-paced entertainment venue.

The role is part-time with evening and night shifts, weekend availability, and a casual, high-energy work environment.