Guest Experience Attendant — Bowling Center

Lucky Strike Entertainment; Waukegan (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to welcome guests, manage the waitlist, and help with lanes, shoes, and equipment at our entertainment venue.

You'll ring sales, assist with basic bowling instructions, and operate POS systems while ensuring a safe and enjoyable experience for all guests. Part-time, evenings and weekends required; age-friendly to serve alcohol per state law.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Phone etiquette

Customer service

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to welcome guests, manage the waitlist, and help with lanes, shoes, and equipment at our entertainment venue.

You'll ring sales, assist with basic bowling instructions, and operate POS systems while ensuring a safe and enjoyable experience for all guests. Part-time, evenings and weekends required; age-friendly to serve alcohol per state law.