Guest Experience Greeter & Counter Desk

Lucky Strike Entertainment; Wilmington (DE); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Wilmington, DE is hiring a Greeter/Desk Attendant to welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instructions. This role offers an energetic, guest-focused environment in a premium entertainment venue and requires a friendly, professional demeanor.

Part-time positions include evening and night shifts, weekend availability, and perks like discounted food and beverage options.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Proven success in school/previous job

Age requirement for alcohol service

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment in Wilmington, DE is hiring a Greeter/Desk Attendant to welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instructions. This role offers an energetic, guest-focused environment in a premium entertainment venue and requires a friendly, professional demeanor.

Part-time positions include evening and night shifts, weekend availability, and perks like discounted food and beverage options.