Guest Experience Host & Front Desk Attendant

Lucky Strike Entertainment; Charlotte (NC); Presencial; USD 17.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Descripción de la vacante

Lucky Strike Entertainment in Charlotte is hiring a Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, assist with bowling lanes and POS transactions. This part-time role requires excellent telephone etiquette, a friendly attitude, and the ability to work evenings and weekends.

You will ring sales, log equipment issues, and help with basic bowling instruction while delivering the WOW factor to every guest. Prior hospitality is a plus.

Formación

• HS Diploma or equivalent restaurant/hospitality experience.
• Excellent telephone etiquette and guest-service skills.
• Must be at least 18 years old to qualify for positions requiring alcohol service.

Responsabilidades

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Conocimientos

Excellent telephone etiquette

Guest service

Educación

HS Diploma or equivalent

Descripción del empleo

Lucky Strike Entertainment in Charlotte is hiring a Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, assist with bowling lanes and POS transactions. This part-time role requires excellent telephone etiquette, a friendly attitude, and the ability to work evenings and weekends.

You will ring sales, log equipment issues, and help with basic bowling instruction while delivering the WOW factor to every guest. Prior hospitality is a plus.