Guest Experience Agent - Ski Pass & Elevate Stays

Limelight Hotels; Ketchum (ID); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Employee Ski Pass

Job summary

Limelight Hotels in Ketchum, Idaho, seeks a Front Desk Agent to welcome guests, process check-ins, and coordinate with housekeeping and other departments to ensure a memorable stay.

The ideal candidate has a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Previous front desk or guest service experience is preferred; this is a regular part-time role with benefits.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year of customer or guest experience preferred.
• Previous front desk experience preferred.
• Basic industry terminology knowledge.
• Strong problem-solving and critical-thinking skills.
• Active listening and interpersonal skills.
• Ability to work independently with minimal supervision.
• Ability to work effectively in team settings.

Responsibilities

• Welcome guests on arrival and assign rooms.
• Provide summary of the hotel and the amenities offered to guests.
• Coordinate with housekeeping to ensure rooms are clean and ready.
• Coordinate with other departments for guest needs.
• Assist in reservations, changes, and cancellations.
• Maintain cash bank and daily cash settlements.
• Assist in emergencies and follow management directions.

Skills

Active listening

Interpersonal skills

Attention to detail

Teamwork

Independent work

Fast-paced environment

Knowledge of local activities

Education

High School Diploma

1 year customer/guest experience

Front desk experience

Job description

Limelight Hotels in Ketchum, Idaho, seeks a Front Desk Agent to welcome guests, process check-ins, and coordinate with housekeeping and other departments to ensure a memorable stay.

The ideal candidate has a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Previous front desk or guest service experience is preferred; this is a regular part-time role with benefits.