Guest Experience Front Desk Agent (Mountain Resort)

Limelight Hotels; Snowmass Village (CO); On-site; USD 22,042,000 - 34,440,000; Full time

Benefits offered by this job

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski P.

Other company perks

Job summary

Limelight Hotels is seeking a Front Desk Agent to welcome and register guests, manage payments, and coordinate with housekeeping and guest services to fulfill requests. You will report to the Front Office Manager and help enhance the overall guest experience.

The ideal candidate has strong guest service skills, is attentive, proactive, and capable of working in a fast-paced environment. This is a seasonal position with benefits depending on program.

Qualifications

• High School Diploma or equivalent required or preferred.
• 1 year of customer or guest experience preferred.
• Previous front desk experience preferred.

Responsibilities

• Welcome guests on arrival and assign rooms.
• Provide a summary of the hotel and amenities to guests.
• Coordinate daily with housekeeping, maintenance and guest services.
• Recommend restaurants and activities based on guest interests.
• Maintain cash bank and daily cash settlements.
• Accept reservations, changes, and cancellations.
• Coordinate with housekeeping to ensure rooms are ready.

Skills

Guest service

Communication

Problem solving

Teamwork

Education

High School Diploma or equivalent

1 year customer/guest experience

Front desk experience (preferred)

Job description

Limelight Hotels is seeking a Front Desk Agent to welcome and register guests, manage payments, and coordinate with housekeeping and guest services to fulfill requests. You will report to the Front Office Manager and help enhance the overall guest experience.

The ideal candidate has strong guest service skills, is attentive, proactive, and capable of working in a fast-paced environment. This is a seasonal position with benefits depending on program.