Concierge | Mountain Resort Guest Experience + Ski Passes

Limelight Hotels; Idaho; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Employee Ski Pass

Job summary

Limelight Hotels Idaho is seeking a Concierge to welcome guests, register arrivals, and guide them to local activities and amenities. You will present statements, check credit, collect payments, and support the Guest Services Manager in daily operations.

The role requires knowledge of local attractions, superb communication, and teamwork in a fast-paced hotel environment. This full-time/part-time position offers on-site work with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED required; bachelor's degree preferred.
• 1 year of concierge or customer service experience required.
• Intimate knowledge of local mountain, town activities and events.
• Excellent verbal and written communication skills; strong problem-solving and interpersonal skills.

Responsibilities

• Recommend and book activities for guest’s ability/interest.
• Check guests in or out of hotel in accordance with procedures.
• Record any guest complaints or problems and notify appropriate staff members.
• Assist with ordering and maintaining supplies and keeping front desk/bell closet orderly.
• Coordinate with other departments daily needs or special requirements for all hotel guests.

Skills

Customer service

Communication

Problem solving

Active listening

Teamwork

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Limelight Hotels Idaho is seeking a Concierge to welcome guests, register arrivals, and guide them to local activities and amenities. You will present statements, check credit, collect payments, and support the Guest Services Manager in daily operations.

The role requires knowledge of local attractions, superb communication, and teamwork in a fast-paced hotel environment. This full-time/part-time position offers on-site work with comprehensive benefits and growth opportunities.