Guest Experience Agent | Great Benefits & 401(k)

Peachtree Group Hospitality Management; Paso Robles (CA); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Courtyard by Marriott Paso Robles in Paso Robles, CA is hiring a Guest Service Agent. Compensation ranges from $17.50 to $18.50 per hour.

The agent will manage check-ins/outs, process payments, verify billing, and assist guests with reservations and requests while maintaining brand standards. The role requires delivering exceptional service, anticipating guest needs, and contributing to a positive guest experience in a busy hospitality environment.

Qualifications

• Guest service and hospitality mindset with a focus on guest satisfaction.
• Ability to process check-ins/outs, verify and adjust billing, and assist with reservations.

Responsibilities

• Process check-ins and check-outs in a timely and friendly manner.
• Secure payments and verify billing accuracy for guests.
• Assist guests with reservations and special requests while upholding brand standards.

Job description

Courtyard by Marriott Paso Robles in Paso Robles, CA is hiring a Guest Service Agent. Compensation ranges from $17.50 to $18.50 per hour.

The agent will manage check-ins/outs, process payments, verify billing, and assist guests with reservations and requests while maintaining brand standards. The role requires delivering exceptional service, anticipating guest needs, and contributing to a positive guest experience in a busy hospitality environment.