Guest Service Agent

Peachtree Group Hospitality Management; Paso Robles (CA); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Courtyard by Marriott Paso Robles in Paso Robles, CA is hiring a Guest Service Agent. Compensation ranges from $17.50 to $18.50 per hour.

The agent will manage check-ins/outs, process payments, verify billing, and assist guests with reservations and requests while maintaining brand standards. The role requires delivering exceptional service, anticipating guest needs, and contributing to a positive guest experience in a busy hospitality environment.

Qualifications

• Guest service and hospitality mindset with a focus on guest satisfaction.
• Ability to process check-ins/outs, verify and adjust billing, and assist with reservations.

Responsibilities

• Process check-ins and check-outs in a timely and friendly manner.
• Secure payments and verify billing accuracy for guests.
• Assist guests with reservations and special requests while upholding brand standards.

Job description

Courtyard by Marriott Paso Robles, Paso Robles, CA 93446, USA

• Pay or shift range: $17.50 to $18.50

Description

Guest Service Agent |Courtyard - Paso Robles, CA
Pay: $17.50 –$18.50 per hour

The Guest Service Agent is responsible for processing check‑ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
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