Guest Experience Agent - Front Desk with Flexible Scheduling

Island Hospitality Management, LLC.; Georgia; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

PTO and Payroll Incentives for Annual

401(k) Retirement plan - IHM Matches

Job summary

Island Hospitality Management, LLC. is seeking a friendly Front Desk Agent to manage guest check-in/check-out, assist guests and vendors, and keep daily front desk operations running smoothly.

This role requires professionalism, excellent communication, and the ability to thrive in a fast-paced environment; flexible scheduling may be required, and you will report to the management team.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Job description

Island Hospitality Management, LLC. is seeking a friendly Front Desk Agent to manage guest check-in/check-out, assist guests and vendors, and keep daily front desk operations running smoothly.

This role requires professionalism, excellent communication, and the ability to thrive in a fast-paced environment; flexible scheduling may be required, and you will report to the management team.