Front Desk Guest Services | Flexible Hours & Growth

Island Hospitality Management; Philadelphia (Philadelphia County); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Healthcare insurance

HSA/FSA plans

Dependent care FSA

Identity Theft Insurance

Transit & parking benefits

Pet Insurance

Paid time off

Employee assistance program

Wellness subscriptions

Paid sick leave

Family leave

401(k) retirement plan with match

Résumé du poste

Island Hospitality Management is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position may require flexible scheduling availability, with duties including check-in/check-out, payments, information provision, and shift reports for management. Training and benefits are offered as part of team growth.

Qualifications

• Highly motivated team player with strong initiative
• Effective handling of workplace problems and proactive in solving them
• Excellent guest service and communication skills
• Ability to stay calm in stressful situations

Responsabilités

• Check-in/Check-out hotel guests
• Process payments according to hotel requirements
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management

Connaissances

Customer service

Communication

Team player

Problem solving

Stress management

Description du poste

Island Hospitality Management is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position may require flexible scheduling availability, with duties including check-in/check-out, payments, information provision, and shift reports for management. Training and benefits are offered as part of team growth.