Guest Experience Agent — Front Desk & Growth Perks

TownePlace Suites Clari Park, Murfreesboro; Murfreesboro (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Long/Short Term

401-K

Supplemental Insurance

Professional Growth and DevelopmentOp

Travel Discounts

Job summary

TownePlace Suites Clari Park, Murfreesboro, is seeking a Front Desk Agent to warmly welcome guests and set a positive tone for stays. You will handle check-ins and check-outs, assist guests with requests, and maintain a friendly, efficient service mindset in a fast-paced hotel environment.

This role emphasizes strong English communication, computer use for reservations and payments, and accurate cash handling, with opportunities for professional growth and travel-related discounts.

Qualifications

• Excellent English communication skills; read, write and speak fluently.
• Comfortable using a computer to check guests in/out and handle cash.
• Ability to lift or move up to 20 pounds.

Responsibilities

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone everyday.
• Check guests in and out, and process cash and credit card transactions accurately.

Skills

Customer service

Cash handling

Communication skills

Computer literacy

Job description

TownePlace Suites Clari Park, Murfreesboro, is seeking a Front Desk Agent to warmly welcome guests and set a positive tone for stays. You will handle check-ins and check-outs, assist guests with requests, and maintain a friendly, efficient service mindset in a fast-paced hotel environment.

This role emphasizes strong English communication, computer use for reservations and payments, and accurate cash handling, with opportunities for professional growth and travel-related discounts.