Front Desk Pro: Guest Experience & Growth
Riverstone Resort & Spa
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Benefits offered by this job
Job summary
Riverstone Resort & Spa in Tennessee is seeking a friendly Front Desk Agent to join our busy hotel team. You will be the face of the hotel, delivering exceptional guest service during check-in and check-out and helping guests with reservations and inquiries.
This role offers a fast-paced environment, opportunities to grow in hospitality, and a supportive team culture. Prior guest services experience is a plus, and strong communication skills will help you thrive.
Responsibilities
- Greet and assist guests during arrival and departure
- Process payments and issue room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
Job description
Riverstone Resort & Spa in Tennessee is seeking a friendly Front Desk Agent to join our busy hotel team. You will be the face of the hotel, delivering exceptional guest service during check-in and check-out and helping guests with reservations and inquiries.
This role offers a fast-paced environment, opportunities to grow in hospitality, and a supportive team culture. Prior guest services experience is a plus, and strong communication skills will help you thrive.
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