Guest Experience Agent - Front Desk & Breakfast

Drury Hotels Company; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Career growth

Health plan

401(k)

Award-winning workplace

Job summary

Drury Hotels is seeking a friendly front desk associate to greet guests and manage check-in/out, payments, and records. You’ll promote programs, assist with breakfast and evening Kickback service, and contribute to a welcoming hotel atmosphere.

The role requires strong guest service orientation, multitasking, and solid English communication. Join a team that values integrity, hospitality, and positive guest experiences.

Qualifications

• Friendly and organized communicator with guests.
• Ability to handle multiple tasks efficiently.
• Experience handling money and transactions.
• Proficient in spoken and written English.

Responsibilities

• Greet guests with a warm, helpful demeanor.
• Check guests in/out and manage records and payments.
• Promote programs and assist with breakfast and Kickback service.
• Maintain high standards of hospitality and integrity.

Skills

Customer service

Multitasking

Cash handling

English proficiency

Job description

Drury Hotels is seeking a friendly front desk associate to greet guests and manage check-in/out, payments, and records. You’ll promote programs, assist with breakfast and evening Kickback service, and contribute to a welcoming hotel atmosphere.

The role requires strong guest service orientation, multitasking, and solid English communication. Join a team that values integrity, hospitality, and positive guest experiences.