Front Desk & Guest Experience Specialist

Drury Hotels Company, LLC; St. Louis (MO); Vor Ort; USD 2.066.000 - 2.617.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus

Hotel discounts

Free room nights

Career development

Healthcare benefits

401(k) match

Award-winning workplace

Zusammenfassung

Drury Hotels Company, LLC is seeking a front desk professional to warmly welcome guests, manage check-in/check-out, and ensure a positive, efficient experience. You will handle cash, promote hotel programs, and support breakfast and Kickback service while upholding our culture of hospitality.

The role emphasizes welcoming guests, maintaining records, and delivering friendly, professional service with a +1 service attitude. Join a team that values growth and guest satisfaction.

Qualifikationen

• Warm and friendly manner in relating to the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Ability to speak and receive directions in English.

Aufgaben

• Check guests in and out and maintain guest records.
• Promote company programs and monitor guest satisfaction.
• Handle cash and perform front desk tasks.
• Assist with breakfast and Kickback service duties.
• Uphold high hospitality standards and promote the Drury culture.

Kenntnisse

Friendly demeanor

Organized

Multitasking

Attention to detail

Cash handling

English communication

Tools

POS system

Cash handling equipment

Jobbeschreibung

Drury Hotels Company, LLC is seeking a front desk professional to warmly welcome guests, manage check-in/check-out, and ensure a positive, efficient experience. You will handle cash, promote hotel programs, and support breakfast and Kickback service while upholding our culture of hospitality.

The role emphasizes welcoming guests, maintaining records, and delivering friendly, professional service with a +1 service attitude. Join a team that values growth and guest satisfaction.