Front Desk Guest Experience Specialist

Aimbridge Hospitality; Henderson (NV); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent in Henderson, NV to greet guests, manage check-ins, and coordinate with teams to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent with hotel or guest service experience. Proficiency in hotel software and MS Office is a plus; daily duties include reservations, payments, and guest requests with a welcoming attitude.

Qualifications

• Must have a high school diploma or equivalent.
• Familiarity with hotel management software and MS Office is preferred.
• Experience in a hotel or related field is a plus.

Responsibilities

• Guest Service Superstar: you deliver warm welcomes and top-tier service for a memorable stay.
• Communication Champ: you convey information clearly and cheerfully to guests and team.
• Quick-Thinking Problem Solver: you handle issues promptly to ensure smooth operations.
• Multitasking Marvel: you juggle reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service excellence

Clear communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent in Henderson, NV to greet guests, manage check-ins, and coordinate with teams to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent with hotel or guest service experience. Proficiency in hotel software and MS Office is a plus; daily duties include reservations, payments, and guest requests with a welcoming attitude.