Guest Experience Agent - Front Desk

iHire; Amherst (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Paid training and FREE uniforms

FREE Admission to Cedar Point

Discounts to local attractions

FREE tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights and events

Job summary

A leading hospitality service provider in Ohio is seeking a Front Desk Agent to deliver exceptional guest service at Sawmill Creek. Responsibilities include greeting guests, managing check-in/check-out processes, and maintaining guest information. Ideal candidates will have a charismatic attitude, ability to learn the Property Management System, and work flexible hours including holidays. Attractive perks include free uniforms and tickets to local attractions.

Responsibilities

• Contribute to an amazing guest experience at Sawmill Creek.
• Greet every guest and assist with check-in and check-out.
• Learn and utilize the hotel Property Management System.
• Maintain guest information in a secure manner.
• Address guest concerns professionally.
• Ensure cleanliness and safety in the work area.

Skills

Charismatic attitude

Ability to learn and use Property Management System

Ability to work flexible hours

Ability to stand for long periods

Ability to pass a drug test

Ability to pass a background check

Tools

Opera

Job description

A leading hospitality service provider in Ohio is seeking a Front Desk Agent to deliver exceptional guest service at Sawmill Creek. Responsibilities include greeting guests, managing check-in/check-out processes, and maintaining guest information. Ideal candidates will have a charismatic attitude, ability to learn the Property Management System, and work flexible hours including holidays. Attractive perks include free uniforms and tickets to local attractions.