Front Desk Agent - Sawmill Creek Resort

iHire; Amherst (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Paid training and FREE uniforms

FREE Admission to Cedar Point

Discounts to local attractions

FREE tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights and events

Job summary

A leading hospitality service provider in Ohio is seeking a Front Desk Agent to deliver exceptional guest service at Sawmill Creek. Responsibilities include greeting guests, managing check-in/check-out processes, and maintaining guest information. Ideal candidates will have a charismatic attitude, ability to learn the Property Management System, and work flexible hours including holidays. Attractive perks include free uniforms and tickets to local attractions.

Responsibilities

• Contribute to an amazing guest experience at Sawmill Creek.
• Greet every guest and assist with check-in and check-out.
• Learn and utilize the hotel Property Management System.
• Maintain guest information in a secure manner.
• Address guest concerns professionally.
• Ensure cleanliness and safety in the work area.

Skills

Charismatic attitude

Ability to learn and use Property Management System

Ability to work flexible hours

Ability to stand for long periods

Ability to pass a drug test

Ability to pass a background check

Tools

Opera

Job description

Overview

Cedar Point has partnered with iHire to reach top talent for their opening below. Check it out and apply via iHireHospitalityServices today!

$16.00/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. Youll also

Responsibilities

• Contribute to an amazing guest experience at Sawmill Creek.
• Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and various other add-ons, answer questions in person and over the phone.
• Learn and utilize the hotel Property Management System.
• Ability to maintain guest information, including credit card information, in a secure and confidential manner.
• Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
• Ability to solve guest related concerns in a positive and professional manner. Maintain open communication with other shifts and the Front Office Manager.
• Provide guest service according to Cedar Fair standards when serving the guest or working with subordinates.
• Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Cedar Fair Safety Guidelines.
• Meet Cedar Fair's attendance requirements. Other duties may be assigned.

Perks and Benefits

S Ome Of Our Amazing Perks And Benefits

• Paid training and FREE uniforms!
• FREE Admission to Cedar Point and our other properties!
• FREE tickets and discounts to local attractions!
• FREE tickets for family and friends!
• 20% discounts on food and merchandise!
• Employee-only ride nights, game nights, and FREE FOOD events!

Qualifications

• Charismatic attitude
• Ability to learn and use the hotel Property Management System (Opera)
• Ability to work days, nights, weekends, and holidays to meet business needs
• Ability to stand for long periods of time
• Ability to pass a mandatory (or random) drug test, per Comany Policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older