Guest-Driven Shift Leader – Hospitality & Growth

Capstone Group; Greeneville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Tuition reimbursement

Paid Time Off

Team Member discount programs

Free Meals while working

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist management in delivering outstanding hospitality and operational excellence. You will supervise team members, monitor restaurant performance, and help ensure a positive guest experience while upholding Capstone standards.

You will train staff, manage staffing levels, and support sales growth while controlling costs. The role emphasizes teamwork, leadership, and adherence to safety and sanitation policies in a fast-paced environment.

Qualifications

• Must be a minimum of 18 years old.
• Must be willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and method of communication with restaurant (phone or email).

Responsibilities

• Assist the Assistant Manager and General Manager with management activities and duties.
• Ensure hospitality service is outstanding and guest needs are met.
• Monitor operations and staffing levels during shifts; train and supervise Team Members.
• Support efforts to maximize sales and profits while controlling costs.
• Enforce sanitation, safety and security policies.

Skills

Communication skills

Leadership

Interpersonal skills

Team collaboration

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist management in delivering outstanding hospitality and operational excellence. You will supervise team members, monitor restaurant performance, and help ensure a positive guest experience while upholding Capstone standards.

You will train staff, manage staffing levels, and support sales growth while controlling costs. The role emphasizes teamwork, leadership, and adherence to safety and sanitation policies in a fast-paced environment.