Guest-Centric Retail Sales Pro

Macy's; Pleasanton (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You will stay focused on achieving selling goals through customer engagement, knowledge of products, and a warm, personal approach.

Qualifications

• Must enjoy meeting people and learning about them.
• Flexible availability including days/evenings/weekends/holidays.
• Able to communicate effectively with customers, coworkers, and supervisors.
• Comfort with using electronic devices and handling transactions.

Responsibilities

• Greet customers, build relationships, and sell with confidence.
• Maintain a clean, organized sales floor and fitting rooms.
• Learn arrivals and promotions to engage customers with new items.
• Discuss loyalty program benefits and close sales with a friendly demeanor.
• Support merchandise moves and keep pricing signs up to date.

Skills

Customer service

Sales goals

Teamwork

Communication

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You will stay focused on achieving selling goals through customer engagement, knowledge of products, and a warm, personal approach.