Retail Sales & Customer Experience Pro

Macy's, Inc.; Village of Garden City (NY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Job summary

Macy's Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

This role emphasizes teamwork, a customer-first mindset, and achieving sales targets through engaging service and smart selling behaviors, while keeping the space inviting for every guest.

Qualifications

• Ability to understand and communicate effectively with customers.
• Ability to meet daily sales goals and work as part of a team.
• Willingness to greet customers warmly and provide personalized assistance.

Responsibilities

• Greet customers, engage with them, and build relationships to encourage loyalty.
• Stay informed about new arrivals and promotions to educate customers.
• Maintain a clean, organized sales floor and fitting rooms, including price signs and merchandising moves.
• Promote the Macy’s Loyalty program and ensure customers have what they need at checkout.
• Collaborate with colleagues to deliver exceptional service and achieve store goals.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Macy's Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

This role emphasizes teamwork, a customer-first mindset, and achieving sales targets through engaging service and smart selling behaviors, while keeping the space inviting for every guest.