Guest-Centric Retail Associate: Elevate Service & Sales

Macy's; Grapevine (TX); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Merit reviews

Employee assistance program

401(k) + health insurance

Job summary

Macy's is seeking a Retail Selling Colleague to blend friendly service with effective selling on the sales floor. You’ll understand customer needs, offer personalized product recommendations, and connect customers with services to create memorable shopping experiences.

You’ll help maintain an inviting store environment, hit sales targets, and foster loyalty. This role emphasizes hospitality, teamwork, and customer-centric interactions every day.

Qualifications

• High customer service focus and ability to connect with shoppers.
• Effective communication with customers, colleagues, and supervisors.
• Strong teamwork and willingness to support store goals.
• Ability to meet daily sales goals and contribute to overall performance.

Responsibilities

• Greet customers warmly and assist with product selection.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Promote Macy's Loyalty program and services at every interaction.
• Build relationships by engaging customers and using their name in conversations.
• Collaborate with teammates to reach store targets and deliver excellent service.

Skills

Customer service

Communication

Teamwork

Sales goal oriented

Flexible schedule

Job description

Macy's is seeking a Retail Selling Colleague to blend friendly service with effective selling on the sales floor. You’ll understand customer needs, offer personalized product recommendations, and connect customers with services to create memorable shopping experiences.

You’ll help maintain an inviting store environment, hit sales targets, and foster loyalty. This role emphasizes hospitality, teamwork, and customer-centric interactions every day.