Customer-Focused Retail Sales Pro — Growth & Benefits

Macy's; Monterey (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Health coverage

Job summary

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand each customer’s needs, offer personalized recommendations, and connect them with right products and services on the sales floor or fitting room.

You'll help keep the space inviting, hit daily sales goals through customer engagement, and contribute to a friendly, collaborative team environment with a focus on loyalty and satisfaction.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Effective communication with customers, co-workers and supervisors.
• Ability to read and understand store policies and safety rules in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goals and targets.
• Enjoy meeting people and sharing information to help them.
• Resourceful, adaptable to changing priorities.
• Able to work independently and as part of a team.
• Capable of handling electronic devices and point-of-sale systems.

Responsibilities

• Greet customers warmly, build relationships, and engage in personal conversations to drive sales.
• Keep the selling space clean, organized, and inviting for customers.
• Inform customers about the Macy's Loyalty program and benefits.
• Provide product knowledge and assist in locating items and services.
• Support teamwork and meet store sales goals through strong service.

Skills

Flexible availability

Effective communication

Read policies in English

Team collaboration

Sell-through & goals

Enjoy meeting people

Resourceful & adaptable

Independent and team work

Comfort with electronics

Job description

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand each customer’s needs, offer personalized recommendations, and connect them with right products and services on the sales floor or fitting room.

You'll help keep the space inviting, hit daily sales goals through customer engagement, and contribute to a friendly, collaborative team environment with a focus on loyalty and satisfaction.